PrePass Login Instructions & Customer Service
PrePass Login Instructions & Customer Service. If you are wondering how to login into your PrePass account, you’ve come to the right place. This post will meet your requirements about it. Additionally, we will show you how to sign up, recover your account, and contact customer service as well as other info about PrePass.
Stay tuned to know more details!
Overview of PrePass
The largest weigh station bypass platform in North America is called PrePass®. PrePass enables certified commercial motor carriers belonging trucking industry to efficiently avoid inspection points while traveling at highway speeds.
This includes more than 700,000 business vehicles that use PrePass services based on their up-to-date credentials and safety compliance.
How PrePass Works?
The PrePass technology delivers a signal to the truck’s transponder based on a truck’s clearance status, informing the driver of the screening outcome both visually and audibly. When the light is green, there is a bypass, and when the red light appears, the motorist must enter the weigh station.
- Step 1: Your vehicle is electronically identified as it approaches the weigh station, and at some sites, it is weighed while traveling at a fast speed.
- Step 2: Your vehicle and/or fleet credentials are verified by a PrePass computer at the weight station.
- Step 3: If there is a green light or a “Bypass” alert, you may proceed to skip the weigh station. A red light or “Pull In” alert appears if weight, credentials, or a random selection cannot be validated.
- Step 4: In-cab gadgets will show the motorist and law enforcement the results of the most recent bypass.
PrePass Services
PrePass allows eligible fleets of all sizes to avoid hundreds of weigh stations, ports of entry, and agricultural inspection facilities around the country, keeping them securely on the road. Only PrePass offers the advantages of a bypass app and transponder.
On toll systems all around the United States, PrePass additionally provides integrated toll administration and electronic payment services. In addition, PrePass offers benefits beyond only circumventing weigh stations thanks to INFORM™ data applications. PrePass is the only option that combines innovation and value as well as data visualizations.
Weigh Station Bypass
Bypassing weigh stations, ports of entry, and agricultural interdiction points are possible with PrePass for commercial trucks that meet the requirements. With transponder and mobile bypass app options, PrePass offers the widest range of bypass alternatives.
INFORM™ Safety
With INFORM Safety, you can quickly and simply gain insights into the Inspection Selection System (ISS) score, safety benchmarks, and more for your fleet. Utilize these cloud-hosted smart visualization dashboards to increase productivity and security.
Electronic Toll Payments
The PrePass toll management platform offers services for max toll dispute settlement, discount toll rates, and toll payment consolidation that are quick and easy.
INFORM™ Tolling
Get quick, precise insights into the tolling expenses for your fleet, spot fraud and overcharging, and speed up the appeals process. By providing analytical toll reporting, INFORM Tolling assists in increasing efficiency and reducing costs.
Benefits of PrePass
The use of various technology by motor carriers can increase their business’s productivity, profitability, and safety. Furthermore, a minor investment in weigh station bypassing might yield big returns quickly.
The advantages are much larger when you take into account the fact that PrePass offers more functionality than any other provider of weigh station bypass service.
These are the top advantages of PrePass for your trucking industry:
Ensure that drivers are on time
Your business will pay a price for trips that are delayed or for not moving freight. The American Transportation Research Institute estimates that these difficulties cost you around $65 per hour. Additionally, truck driving is a difficult job now more than ever.
Daily uncertainties are brought on by service hours, a lack of truck parking, and protracted holdups at shippers and receivers. Even a little delay can compel a driver to miss an appointment or have them stop for a rest break where they had not intended to.
Not only does avoiding weigh stations increase productivity, but it also lowers stress. And drivers benefit from anything that lowers their stress levels.
Save money and fuel
Finding strategies to reduce fuel expenditures, particularly idling, is always vital because fuel is one of the biggest expenses for the federal motor carrier safety administration. The FMCSA estimates that avoiding a weigh station saves drivers $8.68 on average, including the cost of half a gallon of fuel.
Because they don’t have to idle around at these facilities and use fuel, motor carriers experience significant savings. Bypassing also helps carriers save money by lowering maintenance and equipment costs by minimizing equipment wear and tear.
Boost hiring and retention of drivers
It might be aggravating for drivers who are paid by the mile to wait at a weigh station. By keeping truckers moving, weigh station bypass enables them to maximize their revenues. Drivers are made happier as a result, and happier drivers stick with businesses longer.
In fact, one of the top three benefits motor carriers can give drivers is a bypass service, according to a PrePass consumer survey. Additionally, when it comes to hiring, weigh station bypassing indicates the potential connected vehicle that you invest in tools that make their tasks simpler.
Lower chance of truck collisions
Crash risk increases whenever a truck accelerates or decelerates. Because there is no slowing down or re-entering traffic, weigh station bypassing lowers the crash risk at weigh facilities.
Even more crash risk reduction is achieved when PrePass electronic toll payment services are added. Additionally, fewer accidents may result in cheaper insurance costs.
Boost safety ratings
Only PrePass provides carriers with simple, useful data for weigh station bypass services. As a result, you can keep track of everything from the outcomes of each individual law enforcement examination to your overall safety performance.
The PrePass weigh station bypass service includes free use of the PrePass INFORM Safety software. Additionally, it provides you with invaluable information to help maintain high safety ratings and identify areas for improvement by providing quick access to the inspection history of your fleet.
How to Login into the PrePass Account?
Let’s get this tutorial going and examine the PrePass Login procedures. These are the ones listed below. Never overlook a step while logging onto your PrePass account; follow the instructions below:
Login on Web
- Step 1: Visit PrePass’s official website by clicking on the following URL: https://prepass.com/.
- Step 2: Click on the “MY PREPASS” button on the top right corner of the homepage to navigate to the Login page.
- Step 3: Enter your Username or Email Address and Password.
After that, press the “Log In” button to get access to your PrePass online account.
Login on App
Drivers have the ability to avoid weigh stations by using the PrePass software and mobile devices. The only bypass software that offers the option to use a bypass transponder or the PrePass application independently is PrePass.
The most popular and dependable weigh station bypass system in North America is called PrePass. Pre-cleared vehicles can move forward at highway speeds with PrePass without needing to stop.
PrePass not only helps improve efficiency for shippers and supports increased safety for all highway users, but also saves fleets time, fuel, and money.
Customers can choose to use either the PrePass app, the transponder, or BOTH while using PrePass. While the transponder offers improved bypass reliability and interaction with NORPASS and Oregon Green Light weigh station locations, the PrePass app expands coverage to a larger number of weigh station sites.
Additionally, PrePass Plus toll payment services can be added using the transponder.
Just follow the instructions below to login into your PrePass account on the PrePass app:
- Step 1: Download, launch and then open the PrePass app on apple ios at Appstore and android at Google Play.
- Step 2: Enter your Username or Email Address and Password. After that, click the “Log In” button to access your PrePass account on the app.
Is it easy to carry out, right? Just do it now to login into your PrePass account for its convenience.
How to Reset Your PrePass Password?
If you have accidentally forgotten your PrePass login password, adhere to the following instructions to reset it:
- Step 1: Click the following URL: https://prepass.com/ to move to the homepage of PrePass.
- Step 2: Click on the “MY PREPASS” button on the top right corner of the homepage to navigate to the Login page.
- Step 3: On the page, click on the “Forgot Password?” button and you will be redirected to the Forgot Your Password? page.
- Step 4: Enter your Email Address and then click “SUBMIT”.
After that, follow the next given instructions to reset your PrePass password.
How to Create a PrePass Account?
If you are already a PrePass customer, just follow the steps given below to create an account:
- Step 1: Click the following URL: https://prepass.com/ to get access to the homepage of PrePass.
- Step 2: Select “MY PREPASS” and you will be redirected to a login page.
- Step 3: On the login page, press “Create Account” to move to My PrePass Registration.
- Step 4: Fill in your Account Number, DOT Number, and Transponder Id.
Then click “REGISTER NOW” and follow the next given instructions to create a PrePass account.
How to Enroll in a New PrePass Account?
The enrollment process for a new PrePass account is simple and easy to carry out. Just follow the instructions given below to do it:
- Step 1: Open the following URL: https://prepass.com/ and you will be redirected to the PrePass Homepage.
- Step 2: Click on the “MY PREPASS” button on the top right corner of the homepage to move to the Login page.
- Step 3: On the login page, press “Enroll Now” to navigate to the PrePass Online Application page.
- Step 4: Choose the service you want to use between PrePass and PrePass Plus. Then click “Next” to continue.
- Step 5: Enter your Travel Authority Credentials including DOT Number, CA Number, and your Contact Information such as First Name, Last Name, Phone Number, and Email Address.
- Step 6: After that, press “NEXT” and follow the next given steps on the web page to enroll in a new PrePass account.
Explore more: Samsara Login Step-by-step Instructions 2022
PrePass Customer Service
Contact PrePass’s customer service with the following information for support relating to public policy if you need it with any issues:
Customer Care
Address:
PrePass/ Device Returns 1670 South 5500 West Suite 300
Salt Lake City, UT 84104
Business Hours (Mountain Standard Time)
Monday-Friday: 6 am to 6 pm
Español:
1-800-PrePass (1-800-773-7277) – Opt. 7
Phone:
1-800-PrePass (1-800-773-7277)
Fax #
866-437-2301
Email:
prepassupdates@prepass.com
SALES
Business Hours (Mountain Standard Time)
Monday-Friday: 6 am to 4 pm
Inside Sales:
1-800-PrePass (1-800-773-7277) – Opt. 2
Fax:
866-445-1215
sales@prepass.com
BILLING
Address
PrePass P.O. Box 932588 Atlanta, GA 31193-2588
Business Hours (Mountain Standard Time)
Monday-Friday: 6 am to 4 pm
Phone
1-800-PrePass (1-800-773-7277) – Opt. 1
Email:
prepassinvoicing@prepass.com
billingviolations@prepass.com
GENERAL INQUIRIES
Address
PrePass Marketing 101 N 1st Ave, Suite 1900 Phoenix, AZ 85003
marketing@prepass.com
Social Media Platforms
- Facebook: https://www.facebook.com/PrePassForum/
- Twitter: https://twitter.com/PrePass
- Instagram: https://www.instagram.com/prepass/
- LinkedIn: https://www.linkedin.com/company/prepass
FAQs about PrePass Login
How do you check if my PrePass is working?
When passing through toll booths, lights may come on, but if not, there is no need to stop. Please call PrePass Customer Service at 1-800-PREPASS if you believe your transponder is not functioning properly (1-800-773-7277).
What does PrePass weigh station bypass cost?
PrePass weigh station bypass services typically cost $17.65 per month per truck. For the same modest cost, customers can choose to use a transponder, the bypass app, or both. Additionally, PrePass INFORM safety software is included at no extra cost.
What does it mean when PrePass beeps?
Along with an auditory notification that beeps, a green (LED) light turns on to let the motorist know they can continue driving.
A red light will flash on the transponder and a different auditory signal will alert the driver that they must pull in for a weigh-in and/or inspection if the vehicle needs to stop for a random check or is overweight.
We appreciate you reading the content about the PrePass login. Census Outreach believes that this article will be useful to those of you who frequently use your PrePass account for its convenience.

Hello! I’m Siea Adelaide.
I am the founder and CEO of the Censusoutreach Blog. I have a bachelor’s degree in finance from DEPAUL UNIVERSITY and seven years of experience in the Internet and finance fields.
I decided to bring financial knowledge and instructions on how to log in to an account to the public, so I purchased Censusoutreach.com and grew it into a famous Blog in the instruction topics.