Ourflorida.com Login, Application & Customer Service 2022
Instructions on ourflorida.com login & Customer Service. If you are wondering how to login into your OUR Florida account, you’ve come to the right place. This post will meet your requirements about it. Additionally, we will show you how to sign up, recover your account, and contact customer service as well as other info about OUR Florida.
Stay tuned to know more details!
Overview of OUR Florida
OUR Florida is Florida’s state-wide Emergency Rental Assistance program, which is federally supported. The Department of Children and Families has the authority to carry it out.
Emergency rental assistance relief program for Florida residents and businesses to help them as they continue to recover and rebuild, funded by the federal government.
The eligibility conditions for the state and local or county programs are similar. The same benefits offered by OUR Florida are not available to applicants seeking assistance through a local or county program.
To prevent duplication of effort, the OUR Florida program will collaborate closely with regional municipal and county governments as well as other organizations.
How to Login into the OUR Florida Account?
Let’s get this tutorial going and examine the ourflorida.com Login procedures. These are the ones listed below. Never overlook a step while logging onto your OUR Florida account; follow the instructions below:
- Step 1: Visit OUR Florida’s official website by clicking on the following URL: https://www.ourflorida.com/.
- Step 2: Click on the “Portal Login” button on the top right corner of the homepage and you will be redirected to a new page.
- Step 3: On the new page, press “LOGIN” to navigate to the login page.
- Step 4: Fill in your email and password.
Then verify “I’m not a robot” and press “LOGIN” to get access to your OUR Florida account.
Is it easy to carry out, right? Just do it now to login into your OUR Florida account for its convenience.
How to Reset Your OUR Florida Password?
If you have accidentally forgotten your ourflorida.com login password, adhere to the following instructions to reset it:
- Click the following URL: https://www.ourflorida.com/ to move to the homepage of OUR Florida.
- Click on the “Portal Login” button on the top right corner of the homepage and you will be redirected to a new page.
- On the new page, press “LOGIN” to navigate to the login page.
- Click the “Forgot Password” button at the bottom of the login page.
- Enter your username and then verify “I’m not a robot”.
After that, press “Send Verification Code” and follow the next given instructions on the website to reset your OUR Florida password.
How to Sign up for an OUR Florida Account?
The enrollment process for the OUR Florida account is simple and easy to carry out. Just follow the instructions given below to do it:
- Step 1: Open the following URL: https://www.ourflorida.com/ and you will be redirected to the OUR Florida Homepage.
- Step 2: Click on the “Portal Login” button on the top right corner of the homepage and you will be redirected to a new page.
- Step 3: On the new page, press “Utility Company Registration” to navigate to the registration page.
- Step 4: Enter your Primary Contact First Name, Primary Contact Last Name, Email, and password, and confirm the password. Then verify “I’m not a robot” and click “REGISTER”.
After that, follow the next prompts to register a new OUR Florida account.
Explore more: FOX Nation Login Step-by-step Instructions 2022
How Can an Applicant Make a Request for Reconsideration?
In the event of a determination of ineligibility or contesting the amount of eligible assistance, applicants (whether tenant or landlord) may make their case for reconsideration (including submitting proof, explanations, and clarifications).
The same procedure used to apply for assistance is available for applicants to utilize to submit a reconsideration request: they just log into their account.
Alternatively, written requests for reconsideration may be sent via email to reconsiderations@ourflorida.com or through the mail to:
OUR Florida Program
ATTN: Reconsideration Requests
2002 Old St. Augustine Road, Building C
Tallahassee, Fl 32301
How are Applications Prioritized within the Program?
Priority is given to households with incomes that are less than 50% of the area median income and those that include at least one person who has been out of work for at least 90 days.
A funding allocation is given by the county in two different amounts:
- households with income at or below 50% AMI or in which at least one household member has been out of work for 90 days
- households with income between 50% and 80% AMI
The processing of client applications will follow the first authorized, first funded principle.
Clients from the priority population may get payment from the remaining funding in the 50-80% AMI group if funding for the under 50% AMI/unemployed group has run out. Clients must be added to a waiting list if both financial allotments for that county are used up.
Clients may NOT be paid from the sub 50% financing but must be put on a waiting list if funding for the 50-80% AMI group is depleted.
OUR Florid Customer Service
On Friday, September 02, 2022, walk-in services at numerous locations throughout the state will end permanently. Call 833.493.0594 between the hours of 9:00 AM and 5:00 PM EST, Monday through Friday, if you have any queries about the program.
OUR Florida Holiday Hours 2022
State agencies celebrate the following days as paid holidays:
Holidays | Date |
New Years Day | Saturday, January 1 |
Birthday of Dr. Martin Luther King, Jr. | Monday, January 17 |
Memorial Day | Monday, May 30 |
Independence Day | Monday, July 4 |
Labor Day | Monday, September 5 |
Veterans’ Day | Friday, November 11 |
Thanksgiving Day | Thursday, November 24 |
Friday after Thanksgiving | Friday, November 25 |
Christmas Day | Sunday, December 25 |
FAQs about ourflorida.com Login
If I have already received relief or assistance, can I still apply?
The rent or utility bills that were paid for by these programs are not eligible for reimbursement through OUR Florida if you have already received assistance through the CARES Act, state and municipal relief funds, or private, nonprofit groups.
OUR Florida may be able to help with unpaid rent and utility costs that weren’t covered by these programs.
How do I provide proof that I lost income due to the COVID-19 Public Health Emergency?
A decrease in household income as measured by the applicant household’s AMI is what the state defines.
For a family with an AMI of less than 50%: a monthly income decrease of greater than $60.
AMI more than 50% but lower than 80% for a household AMI: A decrease in income of at least $100 per month.
An attestation is required from each candidate who qualifies under this clause.
If I live in CITY/COUNTY that has an Emergency Rental Assistance Program, can I still apply for OUR Florida assistance?
Yes. Even if you reside in a city or county that has its own local program, OUR Florida is open to all qualifying applicants throughout the state of Florida.
However, you are not eligible for assistance from OUR Florida for rent or utilities for the months you previously received assistance if you received Emergency Rental Assistance or other programs via your city or county.
Conclusion
You can find all the information you need about your OUR Florida account in this post. In order to accomplish this, you can log in, recover and register an account or contact OUR Florida Customer Service. In order to help and save you some time, several FAQs have also been addressed.
We appreciate you reading the content. Census Outreach believes that this article will be useful to those of you who frequently use your OUR Florida account for its convenience.

Hello! I’m Siea Adelaide.
I am the founder and CEO of the Censusoutreach Blog. I have a bachelor’s degree in finance from DEPAUL UNIVERSITY and seven years of experience in the Internet and finance fields.
I decided to bring financial knowledge and instructions on how to log in to an account to the public, so I purchased Censusoutreach.com and grew it into a famous Blog in the instruction topics.