MLGW Login Acccount & Bill Pay Online Guide 2023 – mlgw.com

MLGW Login Detailed Instructions. If you are wondering how to login into your MLGW (Memphis Light, Gas and Water Division) account, you’ve come to the right place. This post will meet your requirements about it. Additionally, we will show you how to register, recover your account, and contact customer service as well as payment.

So whether you’re a first-time user or just need a refresher, read on for all the details!

Overview of MLGW

MLGW has been around since 1939, but its parent firms have been there for more than a century. Since our inception not long after the Civil War, MLGW and the services we offer have come a long way.

The Memphis Gas Light Firm, established in 1852, was the city’s first utility company. It just encompassed three square miles and provided services to 10,000 people. Cisterns and the Wolf River supplied the city with water.

With more than 440,000 consumers, MLGW is currently the biggest municipal utility in the country to offer three services. Since 1939, MLGW has provided dependable and inexpensive electricity, natural gas, and water service to citizens of Memphis and Shelby County.

Their goal is to deliver services that produce and maintain excellent customer experiences in a safe manner.

Their vision is to be the most dependable supplier of exceptional customer value in the communities they have the honor to serve.

Their Values – “The MLGW Way”

1. Safety – Working securely is their top priority; it is what they focus on the most. For the benefit of our employees, they aim to establish and maintain a safe workplace.
2. Integrity – They strive to act morally upright and for moral causes. Honesty and moral conduct help them earn the trust of their team members and of all their stakeholders.
3. Ownership – They take ownership of the MLGW business seriously and behave as such. They do their business with the long-term prosperity of MLGW in mind and respect the MLGW enterprise as they would our own. They aim for excellence and innovation, and we take responsibility for their choices and actions.
4. Inclusion – They serve patrons from a range of socioeconomic backgrounds. They are dedicated to fostering a similar diversity both inside their workforce and among the vendors they work with to buy goods and services.
5. Compassionate Service – They are dedicated to offering excellent customer and human experiences. They do this with tact, decency, and effectiveness while also having a strong desire to give back to their neighborhood.

MLGW’s Products & Services

MLGW provides its customers with a variety of products and services which are included:

Electricity

The Tennessee Valley Authority (TVA), a federal organization that sells power on a nonprofit basis, provides MLGW with its electricity. The largest TVA client, accounting for 11% of all load, is MLGW. Nearly 431,000 people use electricity.

Gas

In the MLGW service area, natural gas is the most widely used fuel for domestic heating. Nearly 320,000 of MLGW’s customers in Shelby County receive natural gas.

MLGW doesn’t drill for gas, therefore the utility buys the gasoline from transmission firms that then send it to municipal gate stations. These facilities measure and sell natural gas, modify pressure to suit the distribution system, and add a chemical odorant.

The distribution system of MLGW transports natural gas to buildings and residences in Shelby County over a distance of more than 4,650 kilometers.

The natural gas travels through your meter at your residence or place of work, where the consumption is noted. Each year, MLGW provides its clients with over 40 billion cubic feet of space.

Water

One of the area’s most valuable natural resources is water, which is Memphis. Memphis residents have the special luxury of drinking water that comes from an aquifer that lies beneath Shelby County, whereas other utilities acquire their drinking water from surface lakes or rivers.

More than 100 trillion gallons of water that fell to the earth as recently as 2,000 years ago are present in the Memphis aquifer.

One of the most extensive artesian well systems in the world is run by MLGW. More than 257,000 consumers receive water from MLGW thanks to this technology, which allows the company to access the aquifer. In Shelby County, MLGW manages more than 175 wells and 10 water pumping stations.

By filtering, adding chlorine, and carrying out more than 38,000 tests annually, MLGW makes sure that its water is both safe and of high quality.

Explore more: EMWD Login

How to Login into MLGW?

Let’s get this tutorial going and examine the MLGW Login procedures. These are the ones listed below. Never overlook a step while logging onto your account; follow the instructions below:

Login on Web

• Step 1: Visit the MLGW homepage by opening the following URL: https://www.mlgw.com/.
• Step 2: Click “My Account” and you will be redirected to a new page.
• Step 3: On that page, press “Proceed to MY ACCOUNT” to move to the login page.
• Step 4: Fill in your Username and Password. After that, click “Login” to access your account.

Login on App

Customers of MLGW can now access a range of utility-related information, including the brand-new MLGW My Account. Customers will have access to a variety of functions, including:

• MLGW Account Management
• View/pay MLGW invoices.
• Establish payment plans
• Share the Pennies and Plus1
• Locate significant numbers
• Locations of MLGW offices and payment

Just follow the instructions below to login into your MLGW on the app:

• Step 1: Download, launch, and then open the MLGW app on Appstore and Google Play.
• Step 2:  Enter your Username and Password. After that, click the “Login” button to access your account.

Is it easy to carry out, right? Just do it now to login into your MLGW portal for its convenience.

How to Reset your MLGW Password?

If you have accidentally forgotten your MLGW login password, adhere to the following instructions to reset it:

• Step 1: Open the following URL: https://www.mlgw.com/ to navigate to the homepage of MLGW.
• Step 2: Click “My Account” and you will be redirected to a new page.
• Step 3: On that page, press “Proceed to MY ACCOUNT” to move to the login page.
• Step 4: Click “Forgot your password?” to navigate to the retrieve page.
• Step 5: Enter your Username, Account Number, or Email Address, and then click “Continue”. After that, follow the next given steps on the website to reset your MLGW password.

Retrieve your MLGW Username

If you cannot remember your MLGW username, you can retrieve it by following the steps given below:

• Step 1: Visit the homepage of the MLGW homepage by clicking the following URL: https://www.mlgw.com/.
• Step 2: Click “My Account” and you will be redirected to a new page.
• Step 3: On that page, press “Proceed to MY ACCOUNT” to move to the login page.
• Step 4: Click “Forgot your username?” to navigate to the Forgot Your Username? page.
• Step 5: Enter your Account Number and Email Address. After that, press “Submit” and follow the next given steps on the website to retrieve your MLGW username.

Enroll in a MLGW Account

The steps to register a new account is simple and easy to follow. The instructions are as follows:

• Step 1: Click the following URL: https://www.mlgw.com/ to get access to the homepage of MLGW.
• Step 2: Click “My Account” and you will be redirected to a new page.
• Step 3: On that page, press “Proceed to MY ACCOUNT” to move to the login page.
• Step 4: Click the “SIGN UP” button to navigate to Sign Up for My Account.
• Step 5: Fill in your Account Number and My Account Access Code. Then tap “Continue” and adhere to the following given instructions on the website to enroll in a new account.

Pay your MLGW Bill

Memphis Light, Gas and Water provides a variety of payment choices and channels to make it quick, simple, and convenient for you to pay your utility monthly.

Pay electronically

Customers can view and pay their bills online by registering for MLGW’s My Account electronic bill payment program. Bank checking or savings accounts, Visa, MasterCard credit or debit cards, Discover cards, and ATM debit cards are all accepted forms of payment (displaying the Star, Pulse or NYCE logos).

The customer is not charged a fee for making these payments. Please be aware that at this time, credit and debit card payments are only accepted for residential accounts.

The payment methods mentioned above allow you to make one-time payments as well as recurring ones. Your payment will be shown on your account within an hour if you make a one-time payment and choose the current day as your payment date. After 3:00 p.m. Central Time, payments will be processed the following business day.

Up until the bill due date, payments can be set to be made on any day. Any scheduled payments will be reflected on your account by 8:00 a.m. Central Time on the pay date you chose for any day other than the current one. You have the option to discontinue receiving paper bills.

If you choose paperless billing, your bills will be kept on file for a year. Five days before your account is due, you can opt to receive payment reminders through email.

Pay by Mail

Allow a few days for your money to reach the due date if you’re sending it in via mail. To make sure your payment is correctly credited to your account, write your 16-digit account number on your check and include the bottom part of your statement. Never transmit cash for security reasons.

Send your MLGW bill payments to the following address:

Payments & Banking

P.O. Box 388

Memphis, TN 38145

Pay in Person

The MLGW Community Offices, Authorized Paying Agents, and Third-Party Paying Agents are additional locations where you can pay MLGW bill. For quicker service, don’t forget to bring both halves of your bill, and if paying by check, don’t forget to include your 16-digit number.

Pay with Automatic Deduction (AutoPay)

Your monthly utility bill is debited from your bank account via the MLGW AutoPay program. Your checking account is automatically debited on the net due date indicated on your bill, but you still receive a statement so you may monitor your usage.

With AutoPay, you can save the hassle of mailing checks and paying for postage while also being guaranteed that your account will be paid on time each month.

Take it a step further and sign up for eBilling to get bills online. You have the option to continue using AutoPay or set up one-time or regular payments through My Account. (Be sure to terminate your AutoPay arrangement if you decide to set up online payments through My Account in order to prevent multiple payments.)

PrePay for Utilities

With MLGW’s PrePay option, you can avoid paying a regular utility bill, a deposit, late fees, and reconnecting your electric, gas, water account while making smaller monthly payments. The MLGW PrePay plan is comparable to a prepaid phone or filling up your gas tank in that you pay in advance and your balance drops as you use more.

Your MLGW PrePay account can always be “refueled” by adding more money. You are informed through convenient email, text, or phone notifications when you need to fund your account.

Customers who use PrePay can monitor their usage, payments, and balance on the MyUsage website. Residential customers who have smart meters can choose “PrePay” for all MLGW services.

While using these channels won’t guarantee that a planned same-day service cut-off will be canceled, they will once be verified, and offer payment confirmation so that your service can be restored. Before choosing a payment option, take into account your payment due date because all other payment methods are prone to delays.

MLGW Customer Service

Contact MLGW’s customer support with the following information for support if you need it with any issues:

Phone Number

Customer Care Billing & MLGW bill Payment

(901) 544-6549

MLGW Emergency Hotline

(901) 528-4465

Outage Hotline

(901) 544-6500

Account, Billing, and Payment Arrangements

(901) 544-6549

Start/Stop/Transfer, Trouble/Maintenance

(901) 544-6549

Hearing-Impaired Customers

1-800-528-HEAR (4303) TTY

1-800-0298 Tennessee Relay

New construction, report problems

(901) 528-4270

Email:

crc@mlgw.org

mlgwcustomercare@mlgw.org

Social Media Platforms

• Facebook: http://www.facebook.com/MLGW1
• Instagram: http://instagram.com/mlgwofficial
• Youtube: http://www.youtube.com/user/MLGWWaysToSave

MLGW Review

Customers are satisfied with the reliability of utility services and customer service. The company’s billing practices—inaccurate billing, high fees and taxes, and poor customer service—have angered others.

Depending on your location and circumstances, your MLGW experiences and service quality may vary. This matters since MLGW experiences differ. If you have questions concerning MLGW services, please contact the firm directly. This guarantees accurate and current information.

FAQs about MLGW

Why are taxes applied to water?

The State Tax Code mandates that MLGW collect taxes on residential water purchases. Gas and electricity are exempt from tax under Tennessee Code Annotated Section 67-6-334, “Energy for Residential Use,” but water is not covered by this exemption.

On the website of the State of Tennessee, you can read the Tax Code and the aforementioned section.

Can I look at someone else’s MLGW account information?

Yes, but only if they give you the essential details to register that account with your login and password. You can assist parents, kids, and others in understanding their billing adjustments because to your adaptability.

It enables various, authorized personnel to keep track of data regarding energy use and prices at your facilities, which is useful for enterprises and organizations.

You will then need to choose which account you want to display in the My Account session if you have multiple accounts under one username when you check in.

Why did I receive a payment reminder after I paid my bill?

By checking the boxes under My Profile, you may decide whether to receive reminders about payments five days before and/or five days after your bill is due. The application looks for electronic payments made through My Account and sends a reminder email if none are discovered.

During this procedure, payments made through other channels—such as cheques, at Community Offices, or through online banking—are not recognized. After paying your bill, if you get a payment reminder, check the My Payments link to make sure it was received, then disregard the email.

Conclusion

You can find all the information you need about your MLGW online account in this post. In order to accomplish this, you can log in, recover, register, or contact MLGW Customer Service. In order to help and save you some time, several FAQs have also been addressed.

MLGW login quality depends on website reliability, login ease, and customer portal features and services. To ensure a smooth and easy MLGW login experience, visit the company’s website or customer service channels for changes.

We appreciate you reading the content. Census Outreach believes that this article will be useful to those of you who frequently use your MLGW online account for its convenience.

Siea Adelaide

Hello! I’m Siea Adelaide.
I am the founder and CEO of the Censusoutreach Blog. I have a bachelor’s degree in finance from DEPAUL UNIVERSITY and seven years of experience in the Internet and finance fields.

I decided to bring financial knowledge and instructions on how to log in to an account to the public, so I purchased Censusoutreach.com and grew it into a famous Blog in the instruction topics.