Hard-to-count communities are likely to have questions about the Census or need help to ﬁll it out
Hard-to-count individuals may not know where to go for in-person help to ﬁll out their Census
People may have sensitive questions about the Census and hesitate to call the Census Bureau for help
Stafﬁng burden for cities, counties, and nonproﬁts to answer questions
Staff may not have sufﬁcient Census knowledge to answer questions
Provide a resource that can help ﬁnd the nearest nonprofit assistance center, or can provide automated answers quickly and conﬁdentially
Removes stafﬁng burden on city, county, or nonproﬁts
Accessible in multiple languages
Reporting: Administrators can get live data, such as what questions people have asked
Get links to map and directions to locations closest to your ZIP code
Get info on hours open and languages spoken
Get reminders and other help options
Reporting: Administrators can get live data, such as how many people were referred and to which nonprofit assistance centers
Send a text to a number or mobile messaging app if you need help.
For in-person assistance, provide your ZIP code and get info on the nearest nonprofit assistance location with hours, languages provided, map, directions, and reminders.
For automated answers, simply type your question and the chatbot will automatically answer routine questions, 24/7. Answers (when possible) will be linked to ofﬁcial Census FAQs and instructions.