Hard-to-count communities are likely to have questions about the Census or need help filling it out. City, County, library and nonprofit staff may be burdened by the many questions about the Census. Staff may not have sufficient training to answer questions about the Census.
Quickly and confidentially answer your constituents' questions anytime, even on weekends
Language Access in multiple languages: English, Spanish, Chinese, Vietnamese and more
Digital Divide Access: People without internet can use SMS text messaging
Your webmaster can add the chatbot to your city, county, library, or nonprofit website
Users simply type their question and the chatbot will automatically answer
If local in-person help is available, the HelpDesk can direct people to nearest assistance based on location& language needs