man SMS texting on mobile phone

How Local Government Can Get Involved

Avoiding Census Undercount

We provide tools and services for local governments to conduct Community-Based Address Canvassing for Local Update of Census Addresses

A fair and accurate Census in 2020 is crucial for states and counties who want to protect their most disadvantaged. ‘Unconventional’ addresses are often undercounted in the Census, and people living in these addresses tend to be low-income and minority groups. Securing federal funding and political representation for these groups requires an accurate count.

To prevent unconventional addresses from being missed, city and county governments can leverage nonprofits and volunteers to conduct community-based address canvassing.  

Community Connect labs provides tools, training, and coordination to conduct community-based address canvassing.

Community-Based Address Canvassing Makes A Difference

Estimated $60K in lost Federal funding for each missed address in California (each person not counted is a loss of $1,958 annually, and with an average of 3 persons per unit that is a loss of $6K per year in federal funding and $60K for 10 the years the Census is in effect)

Community-Based Address Canvassing Pilots added from 4-6% additional addresses in California (Report: An Effective Strategy to Reduce Census Undercount: Results from the California Pilots of Community-Based Address Canvassing)

How Community-Based Address Canvassing Works

  1. Local governments identify target areas where unconventional housing are likely
  2. Local government contracts with CommunityConnect Labs to use its software and services
  3. CommunityConnect Labs provides software, trains nonprofits on how to use the software and manages nonprofits
  4. Nonprofits and their volunteers conduct community-based address canvassing
  5. Addresses submitted are cleaned by CommunityConnect Labs and sent to the local government
  6. California cities and counties get reimbursed for costs:  $7M available [learn more]

Our Tools and Services for Conducting LUCA

Training and Management
Technology & Data Delivery

Training local nonprofits to conduct canvassing

We work with you to find nonprofits with the required street-level knowledge and cultural skills and train them how to identify unconventional housing and use our tools.

  • Provide in-person training to nonprofit staff 
  • Provide multilingual training materials
  • Provide custom walk maps
  • Provide technical support

Mobile tool for address submission by nonprofits

We have built a simple mobile tool for address canvassers to submit information via text message to our secure database.

  • Simple SMS based tool that functions on all phones, and does not require users to download an app
  • Canvassers visually look for unconventional housing and fill out three answers on their own phone
census mobile canvassing tool

Identifying target areas for unconventional housing in your area

We work with you to identify priority areas for targeted canvassing.

  • Identify priority block groups and match nonprofits
  • Match address canvassers with neighborhood residents (by ethnicity, language skills, or other considerations)

Delivery of formatted file for submission to Census Bureau

We have worked with the Census Bureau to create standard reporting fields for address collection that meet the LUCA requirements and make it easy for local governments to upload a list of addresses.

  • Data encrypted and stored securely
  • Data will be delivered in a clean, formatted file for easy upload to Census Bureau GUPS

Case Study: City of San Jose

CBO Volunteers submitted over 800 potential unconventional units using our tools


Our Partners

City of San Jose Capital of Silicon Valley

Interested in a quote for tools and services?

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