Census Outreach is a project of CommunityConnect Labs that enables government and service providers to use mobile messaging to connect with hard-to-count populations.
CommunityConnect Labs is the leading provider of training and technology solutions for nonprofits, civic organizations, and local government agencies to more effectively conduct local outreach — e.g., canvassing, volunteer recruitment, enumerator recruitment, education, and assistance to fill out the Census — for the 2020 Census. Our mission is to enable hard-to-count people to be counted accurately in the 2020 Census.
We’re proud to serve community-based organizations, governments, and foundations.
CommunityConnect was created by the team behind GreatNonprofits after seeing the difficulties human services providers had connecting with low-income people. We empower our clients through technology and expertise created through inclusive, human-centered design.
We have found that the most successful way to engage communities is to meet people where they are. Our engagement solutions leverage the existing routines and channels that community members use every day.
Technology: We provide mobile-first engagement solutions — including mobile messaging, interactive voice, or mobile web.
Services: We provide strategic consulting and training to help our customers better connect and engage with marginalized communities.
Founder & CEO
Perla is the founder and CEO of CommunityConnect Labs, the Census Outreach Project, and GreatNonprofits. Previously, she founded the Stanford Social Innovation Review, the leading journal on nonprofit management and philanthropy. She has served on the boards of Goodwill, America’s Charities, and Network for Good. Perla holds a JD from Harvard Law School and a BA from UC Berkeley.
VP of Research
Jacob leads product design and data science for CommunityConnect Labs’ mobile messaging solutions. His tools for Census 2020, Earned Income Tax Credit, and utility assistance have enabled government and nonprofit organizations to reach hundreds of thousands of individuals, connect them to services, and collect data to inform organizational strategy and improve services. He has been a featured speaker for the New York Funders conference, Census Funders Subgroup convening, California’s Quarterly Census meeting, and Tech4America. Jacob holds a PhD from Stanford Graduate School of Business and BA from Harvard College.
Stephanie B. Kim
Director of Government & Nonprofit Programs
Stephanie leads partnerships and implementation of CommunityConnect Labs’ mobile messaging solutions with government and nonprofit organizations. She implemented CCL’s Community-Based Address Canvassing tool in counties and cities across the U.S. and drove CCL’s participation in the U.S. Census Bureau’s 2019 Accelerator program. Stephanie is a featured speaker on Census 2020 for organizations including IGNITE National, Asian Americans Advancing Justice, the California Workforce Association, and Code for America. She holds an MPA from the University of Pennsylvania and a BA from Wellesley College.
Senior Software Engineer
Full Stack Web Developer
Marketing & Development Associate